AI
That Knows Your Customers.

Bladex AI is not just a chatbot—it’s your 24/7 customer support copilot. With memory, transparency, and orchestration, it transforms how businesses talk to customers.

Your AI Support Team.With Memory.With Soul.

Scroll to see the difference

Cold Robotic Responses

Traditional chatbots can't remember who you are

Generic Support Chat v1.0
Hi, how can I help?
I asked this yesterday about my invoice, but the system closed my ticket. Can you help with that?
I don't understand. Could you please rephrase your question?
This bot has no memory of your previous interactions

Frustration & Silence

Customers left waiting for real answers

Generic Support Chat v1.0
How can I assist you today?
I need an update on my support ticket #45892
5 minutes later
Hello? Still waiting for a response...
Waiting for response...
I'll just call instead. This is frustrating.
Customers leave when bots don't respond in time

The Black Box Problem

You don't know what your AI is doing

Generic Support Chat v1.0

You don't know what your AI is doing.

Most AI systems are black boxes. You can't see their reasoning, memory, or decision-making process.

Then cameBladex AIBladex AI

Everything changed.

Bladex AI in Action

Transparent AI that remembers context, makes decisions you can see, and feels like a human team member.

Bladex AI Support System
Hi there! Can you send me my updated invoice from last week?
Just now

Long-term Memory

Remembers past conversations without asking again

Decision Transparency

See exactly how and why AI made its decisions

Human-like Soul

Feels like talking to your best support agent

AI Transparency Layer

Watch our AI process messages in real-time with intelligent context and memory

bladex-ai-terminal ~ processing
1/5

Incoming Message

$ processing incoming message...Riya: "Can I get the updated pricing?"

"

Finally, a support AI that doesn't feel like a black box. With Bladex, I can see exactly how decisions are being made in real-time.

"

Anika Mehta

Head of Customer Support

Early Access Partner

Bladex AI Copilot

Built to think like you — but faster. Just give your prompt and let the AI do the rest.

Send a follow-up to the lead from Pune who asked about pricing last week.

Tool calling
Agentic Execution
Agentic Retrival
Agentic SQL Execution
This is world first Agentic Copilot built specifically for Customer Support

Packed with thousands of features

From creating personalised responses to orchestrating them at scale, everything is possible. From just your prompt you can do 80% of the work. only 20% of the work is left to do manually.

Process Messages at Scale

See all your Unseen Messages how ai is replying to them and orchestrating them if ai is not able to reply to them messages marked for human intervention needed

Message Panel Preview

Get Stunning Results making your customers happy and reducing your costs and workload all handled by AI

Our POV shot

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Watch our Trailer on YouTube

You will get better understanding of how we are are solving the customer support problems with great storytelling

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We are prefering all the popular communication channels so that we can expand globally

with just few clicks your customer support department can be automated and can operate autonomously

We're currently rolling out to 100 handpicked businesses.

Want to be part of the next wave?

12/100 invites left
Join Early. Shape the Future of Support.

Frequently Asked Questions

Everything you need to know about our autonomous AI support platform.

Still got questions?

Contact Support →